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Frequently Asked Questions

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How does your company determine pricing for cleaning services?

"To provide an accurate quote for any house, we typically arrange a tour of the project site. This allows us to assess the scope of work in person. Based on the client's specific requests and requirements, we then determine and set a project price."

What cleaning tools are required for the cleaning service?

"Depending on the outcome of the personal meeting and the deal made, we will provide a list of the required products or tools."

How does owning pets affect the cleaning charge?

Yes, we are pet-friendly and more than happy to provide our services in homes with pets! Please note that there may be an additional charge, as cleaning in homes with pets often requires extra time and attention to detail.

"Will the same cleaner come every time, or will the team change? How many people usually come for the cleaning service?"

"We train multiple team members to work on your home, but we always try to keep the same crew for consistency. We work as a team, so depending on the day and the size of the job, there might be one or more crew members working at your house."

What is the preferred time for cleaning?

"We prefer to perform the service when there are fewer people at the location, as it allows us to work more efficiently and with minimal disruption. However, we are always happy to accommodate your schedule and will do our best to meet your specific needs."

What is the cancellation policy for cleaning services?

If you need to cancel a service, please let us know at least 24 hours in advance. Cancellations made within 24 hours of the scheduled service may incur additional charges, depending on the situation. However, emergency situations will be considered, and no fees will be charged in those cases.

What are the accepted payment methods for your services?

We currently accept Zelle, Venmo, cash, or check. Feel free to use whichever method is most convenient for you!

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Eco-

Cleaning

Cleaning products strictly adhere to
EPA standards.

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Multilingual Customer Service

We have staff fluent in
English, Spanish, and Portuguese.

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Free

Estimates

No charge on
Berkshire County.

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Hassle-Free Payments

Choose us for seamless transactions through various methods:
Zelle, Venmo, Paycheck or Cash.

Hours of Operation

MON – FRI

10:00am – 1:00pm

4:00pm – 10:30pm

SUN

3:00pm – 10:30pm

SAT

We are closed

Drop Us a Line

Don’t be shy. Let us know if you have any questions!

+1 855-601-5563

Copyright ©2025 All rights reserved

66 Winesap Rd, Pittsfield, MA 01201